Customer Service Representative (CH32600)

REQUIREMENTS

• No experience required (having experience is big plus)
• English professional level, written and spoken
• Native or advanced Japanese
• Bachelor's degree: Electrical Engineering, Industrial Engineering, Business, Commerce, or related majors (proof of diploma)
• Strong computer abilities (MS Office Suite, especially proficient in Excel)
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

RESPONSIBILITIES

• Order Management
• Delivery /logistics coordination
• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

FURTHER INFORMATION

• Benefits above the Law
• Work hour: Monday to Friday drom 8:30 to 17:30