Banking Associate

A global corporate banking institution is seeking:

Associate in Mexico City (CDMX)

Work schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.

Benefits: 20 vacation days, 25% vacation premium, 6 personal days, 30 days of Christmas bonus, 3,000 MXN monthly food vouchers, life insurance, major and minor medical insurance (up to 10,000 MXN), and visa support for Japanese-native candidates.

Requirements

• Native-level Japanese (required due to direct communication with headquarters)
• Advanced or business-level English
• Experience in financial operations, coordination, client service or similar roles is desirable

Main Responsibilities

• Act as liaison between the relationship manager, internal departments and clients to ensure accurate and timely execution of financial transactions such as loans, time deposits and foreign exchange operations.
• Analyze new transactions, plans, terms and conditions in coordination with all relevant stakeholders.
• Coordinate with internal departments and other offices to guarantee proper and timely processing of transactions; anticipate, identify and resolve complex operational issues.
• Handle account opening, closing and modifications, and prepare required documentation for system registration.
• Provide high-quality service to clients by phone, email, online meetings and in-person meetings; support the relationship manager on complex transactions and additional tasks.
• Participate in compliance-related processes and validation of client documentation.
• Support the Unit Head and senior team members in training junior staff to ensure they are properly prepared for their responsibilities; assign and review work to ensure accuracy, timeliness and compliance with internal policies and regulatory requirements.
• Respond promptly to inquiries from clients and internal departments regarding transactions, policies and procedures; interact with internal and external auditors as needed.
• Collaborate with the relationship manager, management and the Unit Head on special projects.
• Build and maintain strong relationships with corporate clients.
• Promote deposits, FX transactions and loans to clients.
• Gather and analyze client information.
• Conduct research on client businesses and industries.
• Coordinate internal members to meet client needs.
• Respond to client inquiries with professionalism and accuracy.
• Maintain clear communication with corporate clients in accordance with bank guidelines and applicable regulations.
• Develop, structure, propose and negotiate financing solutions for existing and potential clients.
• Serve as primary point of contact for assigned clients.
• Maintain constant communication and due-diligence follow-up to support the bank’s credit portfolio.
• Provide client information, requirements and feedback reports.
• Perform KYC processes, assign risk ratings to responsible clients and conduct periodic reviews.
• Identify and resolve compliance issues related to client transactions.
• Understand applicable banking regulations and escalate any questions to the legal and compliance teams.
• Attend all compliance training sessions.
• Review and respond to compliance materials and directives as required.
• Comply with the institution’s Code of Conduct.